Pustaka

Quality Objective


5.0 RESEARCH AND DEVELOPMENT UNIT


5.1 Research Unit
  1. Reviews of library services and facilities will be conducted, at least once every 5 years as part of Pustaka’s commitment to maintaining and enhancing the quality of all its activities.
  2. Annual statistical data on the performance of public libraries in Sarawak will be compiled and made available within 9 months from the current year to assist in determining the provision of library services and facilities that can meet the customers’ needs and requirements.