Quality Objective
5.0 RESEARCH AND DEVELOPMENT UNIT
5.1 Research Unit
- Reviews of library services and facilities will be conducted, at least
once every 5 years as part of Pustaka’s commitment to maintaining and
enhancing the quality of all its activities.
- Annual statistical data on the performance of public libraries in
Sarawak will be compiled and made available within 9 months from the
current year to assist in determining the provision of library services
and facilities that can meet the customers’ needs and requirements.