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Question: Resiliency and Sustainability in Hospitality in 2021: Paving the Way Forward

Answer:
23 experts shared their thoughts on Priorities to set in Driving Resiliency and Sustainability in Hospitality in 2021 – a summary of outcomes.

By Willy Legrand, Professor of Hospitality Management at the IU International University of Applied Sciences, Germany

From encouraging longer stays to energy-performance contracting, the hands-on advice and strategic guidance provided by seasoned experts are geared towards future-proofing our industry.

The talks in hospitality are about recovery, resilience, recalibration, pivoting or bouncing back; that's right, we've been shaken to our core and it is time to take stock of our industry's abilities. We need to figure out what is working well and doesn't need adjusting and what is no longer working nor appropriate and needs changing. The hospitality industry is vulnerable and this is because our businesses are often at the frontline of natural and man-made risks placing guests, staff and operating models at peril. However uncertain the economic future may be, major crises of earth systems continue unabated.

So looking ahead, how do we decouple growth from impacts, most notably carbon emissions? How do we ensure that sustainability and resiliency go hand-in-hand? What priorities must the hospitality industry put in place to tackle resiliency and sustainability at the same time in 2021?
professionals, consulting experts and academic researchers. Following an anal

Over 65 recommendations were brought forward by industry ysis of all entries, a summary is presented here in the form of a Tree Map with 14 themes (See Resiliency & Sustainability 2021 Tree Map below). Each theme represents a priority area for the hospitality industry in regards to resiliency and sustainability. The size of the quadrants/rectangles equals the number of mentions by each expert...

(Source: Pustaka Negeri Sarawak, 22 Oct 2021)

Source Link: https://www.hospitalitynet.org/opinion/4102396.html