Pustaka ISO 9001:2015 Online

Statement of Quality Policy

Pustaka Negeri Sarawak aims to establish a prominent information and depository services for Sarawak by providing high quality, innovative, efficient and effective services to our customers.

We pledge to fullfill the quality management system requirements based on ISO 9001:20015, applicable legal requirements, customer requirements, and requirements of our interested parties.

We are committed to continually improve the quality management system and its services from time to time.

We are committed to practice risk management, addressing internal and external issues to achieve our purposes and that of our stakeholders.

It is our policy to continuously enhance our customer satisfaction by adding values to fulfill the needs and expectations of our stakeholders.