EN | MY

Sarawak State Library

Read.Innovate.Excel

Open today

Client's Charter

Services

Reference query would be answered within one working day


Circulation transaction shall be completed within 1 minute.


Inter Library Loan Service (ILL) transaction shall be completed within 7 working days.


Identified monograph published in Sarawak shall be acquired within one month of publication.

Payment for invoices , including bills orother forms of claim ,date stamped upon receipt and duly certified by the authorised officer/s shall be made within thirteen working days of the date of receipt

Customer complaint (s) shall be acknowledged receipt within one (1) working day

Collection

Purchase of book(s) requested by member shall be processed within 7 days.

Access

To give 24/7 access to online services
View Statistics