Reference query would be answered within one working day
Circulation transaction shall be completed within 1 minute.
Inter Library Loan Service (ILL) transaction shall be completed within 7 working days.
Identified monograph published in Sarawak shall be acquired within one month of publication.
Payment for invoices , including bills orother forms of claim ,date stamped upon receipt and duly certified by the authorised officer/s shall be made within thirteen working days of the date of receipt
Akuan penerimaan aduan pelanggan hendaklah dikeluarkan dlm tempoh satu hari bekerja.
Purchase of book(s) requested by member shall be processed within 7 days.
Untuk memberi akses 24/7 kepada perkhidmatan atas talian