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Surrounded by Idiots: The Four Types of Human Behaviour( or, How to Understand Those Who Cannot be Understand

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Call no.
: 302.2 ERI
Author
: Thomas Erikson
Contributor
: Safwan Hanif Bin Osman
Summary
A book for managers or HR officers as the book helps categorizes employees into manageable categories. The method is called the DISA or DISC system where it stands for Dominance, Inspiration, Stability, and Analytic/Compliance ability. These four types of human behaviours help people better understand how to approach and communicate with them. The idiots in the title do not refer to the lack of intelligence but the difficulties in communicating with one another as if they don’t speak the same language.