Reference inquiry shall be responded within one working day
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Circulation transaction per item shall be completed within one minute
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Inter library loan service (ILL) request shall be responded within one working day
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New item shall be made available on shelves within seven working days upon receiving the item
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To publish Sarawak State Bibliography once in every two years
Retrieval of public records and archives from repository room within one working day.
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To ensure request for records management services would be replied within 7 working days from the date of request received
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Customer complaint(s) shall be acknowledged receipt within one (1) working day.
Payments will be made within 13 working days of receipt of invoice, bills, claims and other forms of payment upon confirmation and certification by the authorised officer.
To give 24/7 access to online services
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Borneo Jazz Festival FAB LAB 09 May 2022
Sarawak Children?s Festival 2022 17 Jun 2022
International Knowledge Conference 2022 (IKC 2022) 12 Jul 2022
Sambutan Hari Sarawak 2022 18 Jul 2022
Makersmeet 2022 15 Oct 2022