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Sarawak State Library

Read.Innovate.Excel

Improve Your Communication Skills

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Call no.
: 651.7 BAR
Author
: Alan Barker
Contributor
: SITI KHAIRUNNISA BINTI ROSLI
Summary
After reading this book, I am now aware on how crucial for me to improve my communication skills. This book help me to;
? Boost self-confidence - Communicating effectively is important for making and maintain friendship, relationship and speaking up for ourselves. Communication skills is a needs to be learned and we will get better with practice. Once we improved our skills, we will communicate with more confidence and self-esteem.
? Putting the conversation in writing - by using words that most likely to be understand by the reader; using a straightforward sentence; and support each of your point.

It is a good source of reference on improving communication skills as it gives us the skills on how to interrupt; how to give our feedback; how to balance appreciation and criticism, and etc. The language used is simple and most likely to understand.