This handy little book is laid out in bullet points. It make it easier to find the key things you need to know, and do, to become more assertive, just at a glance. It covers all the major areas, and is the fastest, most effective way to be more assertive in your everyday life. After reading this book, you will able to express yourself confidently, use body language effectively and send out the right signals to express yourself, find win-win solutions and learn how to say `no".