EN | BM

Laman Rasmi Pustaka Negeri Sarawak

Baca.Reka.Cemerlang

Piagam Pelanggan

Perkhidmatan

Pertanyaan rujukan hendaklah dijawab dalam satu hari bekerja
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Circulation transaction per item shall be completed within one minute
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Inter library loan service (ILL) request shall be responded within one working day
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Item Baharu Yang Diterima Diproses Dalam Tempoh 7 Hari Bekerja
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To publish Sarawak State Bibliography once in every two years

Retrieval of public records and archives from repository room within one working day.
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To ensure request for records management services would be replied within 7 working days from the date of request received
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Maklumbalas Pelanggan

Customer complaint(s) shall be acknowledged receipt within one (1) working day.

Pembayaran

Payments will be made within 13 working days of receipt of invoice, bills, claims and other forms of payment upon confirmation and certification by the authorised officer.

Akses

Untuk memberi akses 24/7 kepada perkhidmatan atas talian
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